Services

Together we create a marketing mix that includes innovative new ways to grow your organization and strengthen your customer base. 

Rather than offer services based solely on the latest media hype or technology craze, we deliver proven methods, both cutting-edge and time-tested. The result is an integrated service package that will help you gain new customers and deepen your relationship with existing ones.

Communication solutions


Inbound
Our incoming call solutions provide high-quality service with a specially trained staff that knows your organization and can relate to your customer base. Which means your customers get the choices and information they need, while you get the dedicated professionalism you deserve. 

Inbound services include:

  • customer service
  • order taking
  • sales support and qualification
  • cross selling and up-selling

Outbound

Whether you’re reaching out to new customers or stalwart advocates, Group2 delivers your message just the way you would: with professionalism and care. Our experienced outbound callers ensure your messages match the occasion and the relationship, while staying on-brand.


Email

Email marketing can provide immediate results for a fraction of the cost of most marketing mediums, no matter the size of your business. We offer professional HTML templates, list segmentation and targeting capabilities. Plus automatic tracking and reporting, so you can measure your message’s effectiveness and, if needed, adjust.


Direct mail

Group2’s direct mail allows you to target your communication, so you know who receives your message, and who doesn’t. We’ll work with you through the entire process – from list generation and message development right through to sales and follow up – meeting your objectives the whole way.

Market research

The first step is the most important—know your audience. We can help you gain valuable customer information, including values, attitudes and interests, without slowing you down. We know how to parse the information and leave no stone unturned. The result is insight that can be used to develop your message and your marketing mix.


Marketing strategy

A well-defined marketing strategy is the precursor to a successful campaign. More than knowing your company’s strengths and weaknesses—it’s about understanding your audience, how best to reach them, and what matters to them. Group2 will not only help you create and implement your strategy, we’ll help you adapt it to changes that occur throughout your campaign.


Campaign execution

This is where the rubber meets the road. When it’s time to execute, you want a partner with the expertise and passion to see your project through. Group2 delivers at every step. We hold our clients and ourselves accountable to commitments, ensuring objectives are met and milestones are reached. Your campaign deserves no less.


If your organization is non-profit please check out our sister organization,
ComNet Marketing Group, Inc. at www.comnetmarketing.com